Privacy Policy

Effective Date: June 16, 2026

Career Labs ("Career Labs," "we," "us," or "our") provides interview practice, coaching, and related account features. This Privacy Policy explains what information we collect, how we use it, when we share it, and what choices you have.

1. Who controls your information

Data controller / business operator:

• Legal name: Deepbyte
• Support email: support@deepbyte.ca
• Privacy email: privacy@deepbyte.ca
• Mailing address: Available on request for verified legal or privacy notices

If you have a privacy question, correction request, or deletion request, use the contact details above.

2. Information we collect

We collect information you provide directly, information created as you use the app, and limited technical information needed to run the service.

Information you provide

• Your email address for passwordless magic-link sign-in
• Optional profile details such as display name and theme preference
• Resume files you upload
• Extracted text from those resumes
• Job descriptions, role details, career goals, current situation, education or certification preferences, and other career-path details you provide
• Interview-prep drafts and answers you write in the app

Information created through your use of the service

• Interview labs generated from your materials
• Stage prep guides and AI coaching outputs
• Interview transcripts, transcript segments, and interview reports
• Career path labs, route options, route steps, status, target dates, notes, and AI coach messages
• Usage and billing records, including credits consumed and model usage metadata

Audio and speech data

• Microphone access is used so you can answer interview questions in live interview sessions
• Speech recognition access is used to convert your spoken answers into text
• Depending on platform behavior, speech recognition may be handled by Apple services on your device or through Apple-managed speech processing

We do not currently store a permanent raw audio library for your interview answers on our backend. We do store the transcript segments and related interview outputs generated from those sessions.

Notifications

• If you enable notifications, we collect a push notification device token from Apple so we can deliver alerts such as when an interview report or career path is ready, credit and subscription updates, and optional practice reminders
• You can turn notification categories on or off in the app, or disable notifications entirely in iOS Settings

Subscriptions and payments

• Career Labs Pro subscriptions are sold and processed by Apple through in-app purchase. We do not receive or store your payment card details
• We receive and store your subscription status and related transaction identifiers from Apple (for example product, purchase and expiration dates, and renewal state) so we can unlock Pro features and manage your credit allotment

Technical and operational information

• Device, app, and network data reasonably necessary to authenticate you, deliver the service, secure the product, and troubleshoot issues
• Internal request, response, and operational monitoring records used for debugging, abuse prevention, and service reliability

3. How we use your information

We use your information to:

• Authenticate you and maintain your account
• Upload, store, and process your resumes
• Generate interview labs, panelists, prep guidance, interview turns, coaching outputs, and reports
• Generate career path labs, route options, step guidance, and AI coach responses
• Transcribe your spoken responses during interview sessions
• Provide billing, credit, and usage tracking
• Prevent abuse, misuse, fraud, and harmful uploads
• Respond to support requests and service issues
• Improve and operate the service, where we actually adopt such improvement workflows

4. AI processing

Career Labs uses OpenAI to help power:

• interview lab generation
• stage prep generation
• answer coaching
• interview turn generation
• interview report generation
• panel speech synthesis
• career path generation and step coaching

To provide those features, we may send relevant user content to OpenAI, including resume text, job posting text, career goals, current situation, education or certification preferences, prep answers, transcript content, interview context, career path notes, coach messages, and related prompts required to produce the feature you requested.

5. How we share information

We do not sell your personal information.

We share information only as reasonably necessary to operate the service, including with:

• OpenAI for AI-powered features described above
• Apple platform services for microphone and speech-recognition functionality, in-app purchase and subscription processing, and push notification delivery (Apple Push Notification service)
• Email and infrastructure providers we use for authentication, hosting, storage, logging, and service delivery
• Legal or regulatory authorities if required by law, lawful process, or to protect rights, safety, and the service

6. Data retention

We retain data according to the category of information and the purpose for which it was collected.

Our current default retention approach is:

• Account records: retained while your account is active
• Magic-link tokens: expire after 20 minutes and are targeted for cleanup after 30 days if used or expired
• Resume files and extracted text: retained until you delete the resume or your account
• Interview labs, prep guides, sessions, transcripts, and reports: retained until you delete the lab or your account
• Career path labs, routes, steps, notes, and coach messages: retained until you delete the career path lab or your account
• Local device data such as access tokens and locally stored prep drafts: remain on your device until sign-out, deletion, or app uninstall unless explicitly cleared sooner
• Usage and billing records: retained for up to 24 months unless a longer period is reasonably necessary for fraud prevention, dispute handling, accounting, tax, or legal compliance
• Short-lived monitoring or debugging records: retained only for a limited operational window and not intended as permanent account history
• Backups: deleted data may remain in encrypted backups for a limited restoration window, typically 30 to 35 days

7. Your choices and rights

Depending on your location, you may have rights to access, export, delete, or correct your information.

Inside the product today or in this release:

• You can delete individual resumes in-app
• You can delete individual interview labs in-app
• You can delete individual career path labs in-app
• You can delete your account through the in-app account deletion workflow

If you need a correction that the app does not currently support directly, contact us using the details above.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information. No method of transmission, storage, or processing is completely secure, and we cannot guarantee absolute security.

9. Children

Career Labs is not intended for children under 13 or the minimum digital age required in your jurisdiction. If you believe a child has provided us personal information, contact us and we will investigate and take appropriate action.

10. International use

Career Labs may be accessed from multiple countries. By using the service, you understand that your information may be processed in jurisdictions other than your own. Before a broad public launch, we may update this policy to reflect jurisdiction-specific privacy requirements that apply to the service.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify you in-app, by email, or by another reasonable method. The "Effective Date" above shows when this version became effective.

12. Contact

For privacy questions or requests, contact:

• Support email: support@deepbyte.ca
• Privacy email: privacy@deepbyte.ca
• Mailing address: Available on request for verified legal or privacy notices

Last updated: 2026-06-16